State Farm® Insurance Agent Rey Zagal
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
ALEx A.B
April 25, 2025
5
out of
5
rating by ALEx A.B
"Amazingly done. Only took 10 minutes. Remarkably got help quick."
We responded:
"Dear Alex, Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a positive experience with our insurance agency and that you were pleasantly surprised by how quickly you were able to apply for a policy. Our team works hard to streamline the process and make it as efficient as possible for our clients, so it’s wonderful to know that our efforts paid off for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your trust in us and look forward to serving you again! Best regards, Rey Zagal "
Sylvia
April 24, 2025
5
out of
5
rating by Sylvia
"Exceptional Service with Crystal at State Farm I’ve had the pleasure of working with Crystal at State Farm for several years for my car, motorcycle, renters insurance needs, and I couldn’t be happier. Today we added my husband’s new motorcycle to the policy and Crystal’s professionalism and attentiveness continues to make every experience an exceptional one. What truly sets Crystal apart is her dedication to customer satisfaction. She ensured that all my questions were answered promptly and thoroughly, making the entire process seamless and stress-free. It’s rare to find an agent who genuinely cares about their clients’ needs, and Crystal exemplifies that commitment. If you’re looking for an insurance agent who is knowledgeable, responsive, and truly has your best interests at heart, I highly recommend Crystal Zagal at State Farm."
We responded:
"Dear Sylvia, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Crystal Zagal provided you with excellent service and helped you find the right motorcycle insurance coverage. Crystal truly cares about ensuring that motorcyclists like you have the protection you need on the road, especially in case of accidents involving other motorists. Your feedback means a lot to us, and we're glad you had a positive experience. If you ever have any questions or need further assistance, please don't hesitate to reach out. Ride safe! Best regards, Rey Zagal"
martin gonzalez
April 24, 2025
5
out of
5
rating by martin gonzalez
"I recently got motorcycle and auto insurance for my Aprilia RS660 and my Subaru WRX, and I have to say—Crystal Zagal made the whole experience amazing. She found me a great deal with solid coverage and benefits, way better than what I had before. Honestly, I don’t know why I didn’t switch to State Farm sooner. Crystal made everything so easy, answered all my questions, and made sure I understood every part of the policy. Super friendly, professional, and really looked out for me. Highly recommend working with her if you want someone who actually cares!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Karina Leyva
April 24, 2025
5
out of
5
rating by Karina Leyva
"Huge thanks to Rudy at State Farm for helping my parents! He took the time to clearly explain all the insurance options we needed and made the whole process super easy. He’s bilingual, very knowledgeable about rates, and helped us get a great deal. We really appreciated his patience and professionalism, thanks again, Rudy!"
We responded:
"Dear Karina, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Rudy was able to provide you with such detailed explanations and showcase his extensive knowledge of insurance. His patience and dedication to helping clients understand their policies are truly commendable. We appreciate your feedback and are glad to have you as part of our community. If you have any more questions or need assistance in the future, don’t hesitate to reach out! Best regards, Rey Zagal Agent"
Maria Fabian
April 23, 2025
5
out of
5
rating by Maria Fabian
"The most friendly and helpful office for all your insurance needs! Cryztal, Rey and Rudy are always there to help with any questions I may have. I have my vehicles insured with State Farm, looking into life insurance options with them and also wanted to insure my new home with them, unfortunately they aren’t insuring homes at this time but im looking forward for when they do and I can switch my home over to them too. Thank you to Cryztal for always going out of her way to get me the information im looking for and responding quickly, truly the best!!!"
We responded:
"Dear Maria, Thank you so much for your fantastic 5-star review! We truly appreciate your kind words about our office staff. Your recognition means a lot to us and motivates our team to continue providing exceptional service. We’re grateful to have you as a valued client and look forward to assisting you in the future. If you ever need anything, please don’t hesitate to reach out! Warm regards, Rey Zagal Agent"
Herencia Photography
April 9, 2025
5
out of
5
rating by Herencia Photography
"Very friendly staff, easy to work with. Clean offices, plenty of parking, very accessible. This team is amazing, they make you feel comfortable and also they are willing to help in any possible way. Highly recommend Rey and his team!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Giselle Tapia
April 5, 2025
5
out of
5
rating by Giselle Tapia
"Rey Zagal has always provided great service and transparency in the years I’ve been with State Farm! Always offers 100% transparency while being patient as he answers all of my questions and concerns. Couldn’t ask for a better agent! Will always recommend him!"
We responded:
"Dear Giselle, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had a positive experience with our agent and staff. Transparency and thorough explanations of coverages are our top priorities, and it’s fantastic to know that our dedication made a difference for you. We truly appreciate your feedback and are here to assist you anytime you need. Thank you for being a valued part of our community! Best wishes, Rey Zagal Agent"
Luz Perez
April 4, 2025
5
out of
5
rating by Luz Perez
"M encanta su servicio siempre excelente trato y los recomiendo muchísimo"
We responded:
"Luz, gracias por su recomendacion. Aqui estamos para servirle como usted se merece, todos los dias de las 9am-6pm GRACIAS!"
Eduardo Hernandez
April 4, 2025
5
out of
5
rating by Eduardo Hernandez
"Thank you to Crystal Z. For helping me with my auto insurance! It was fast and simple. Amazing office and such a great team, they speak Spanish, and they make feel welcome, Rey and Rudy are very kind and friendly, look forward to get a life insurance with this office!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Karina Zavaleta
March 31, 2025
5
out of
5
rating by Karina Zavaleta
"Crystal thank you for your help I appreciate you. Thanks for taking your time to email me as well."
We responded:
"Hi Karina, Thank you so much for your kind words! I’m glad I could help you, and I appreciate your acknowledgment. If you have any more questions or need further assistance, feel free to reach out anytime. Best regards, Crystal"
Marcos Manon
March 28, 2025
5
out of
5
rating by Marcos Manon
"Muy buen servicio 100% recomendado!!!"
We responded:
"Marcos, gracias por la recomendacion. Aqui estamos para servirle a usted y su familia como ustedes merecen ser servidos. Gracias Marcos."
Elio Cervantes
March 23, 2025
5
out of
5
rating by Elio Cervantes
"Buen servicio. Se aseguran que entiendas la cobertura que cada dolar tuyo te compra."
We responded:
"Hola Elio, GRACIAS por su referencia. Estamos "muy" agradecidos. Aqui estamos para servirle de las 9-6 todos lod dias. Gracias."
Rubi Sosa
March 22, 2025
5
out of
5
rating by Rubi Sosa
"I've been a customer for almost 5 years, hoping there will be many more! The information and attention I receive from Rudy (crew member) and Rey (owner) always has been clear and concise. Rudy is excellent in everything, honest, transparent information, prices, quality, if you have questions about anything, Rudy always have or look the answer and above all that the client feels satisfied!!! Always look for Rudy Plus: Rey and Rudy are Spanish speakers too, the Spanish language they handle is professional and appropriate. Llevo casi 5 años como cliente esperando sean muchos más! La información y atención que e recibido por parte de Rudy (crew member) y Rey (owner) a sido clara y concisa. Rudy es excelente en todo, información HONESTA Y CLARA, precios, calidad, y sobre todo que el cliente se sienta satisfecho!!! Sin duda alguna busca a Rudy siempre! Rey y Rudy hablan español también, y el español que hablan es muy profesional y claro! No dudes en contactarlos, no te arrepentirás!"
We responded:
"Thank you, Rubi, we appreciate you as a policyholder. We are here to make sure you understand what your policy pays for and most importantly; what it does not pay for. THANKS!"
ibf salinas
March 21, 2025
5
out of
5
rating by ibf salinas
"If you want to learn what you are covered for in your insurance policy this is the place for you."
We responded:
"Thank you for your referral. We appreciate it very much! Yes, we take pride in making sure we explain what is covered and "most" importantly; what is not covered..."
Sara Ignacio
March 20, 2025
5
out of
5
rating by Sara Ignacio
"Muy buen lugar para adquirir aseguranza , te explican todo a detalle 100% recomendado"
We responded:
"Sara, gracias por su recomendacion. Aqui estamos para servirle al publico como ustedes se merecen; con respeto y dignidad..."
Michael Dadula
March 19, 2025
5
out of
5
rating by Michael Dadula
"Rey and his team have been my small business insurance team ever since I've started my policy almost 6 years ago. Their team is extremely helpful and responsive. Every time I need a COI or any type of proof of insurance for an event his team gets it to me immediately, which in my line of work, is very useful. Also my monthly premium and the amount of coverage I have is very very affordable. I am a wedding and portrait photographer, so having reliable insurance with a great team is very essential to my professional life."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Elisa Hernandez
September 4, 2024
1
out of
5
rating by Elisa Hernandez
"Not so great customer service, very unprofessional and rude."
We responded:
"Elisa, I am sorry you had a bad experience with State Farm. I am sorry I cannot help you, as you are "NOT" in my book of business/agency. (you have reviewed the wrong office) Please feel free to call me anytime so that I may guide you to the appropriate State Farm Insurance agency. Sincerely Rey Zagal"
Cindy Hernandez
September 4, 2024
1
out of
5
rating by Cindy Hernandez
"Very unprofessional and rude."
We responded:
"Cindy, I am sorry you had a bad experience with State Farm. I am sorry I cannot help you, as you are "NOT" in my book of business/agency. (you have reviewed the wrong office) Please feel free to call me anytime so that I may guide you to the appropriate State Farm Insurance agency. Sincerely Rey Zagal"
jesus gonzalez
May 18, 2023
5
out of
5
rating by jesus gonzalez
"Quick and easy"
We responded:
"Jesus, Thank You for the 5-STAR review, YES! we strive to make it easy and quick for customers to do business with State Farm by conducting business in their preferred way, in person, by text, by email, by phone and virtual. You can also log into statefarm.com and complete various policy changes on your own! THX! "
Christine Hernandez
March 27, 2023
5
out of
5
rating by Christine Hernandez
"My sister referred me to Crystal . She has great customer service always greets you, asks how your day is going . You can tell she enjoys her job ! Her work ethic is amazing."
We responded:
"Hi Christine, thank you for such great compliment! If you a relationship seeker, we are your provider! We try our best to take care of our policyholders by keeping their premiums low and provide them an environment where they feel at ease, allowing them to better take care of their family...THX!"
Brianna Martin
March 18, 2023
5
out of
5
rating by Brianna Martin
"Crystal reviewed my policy and helped make sure I understood what I was covered for. Best service I could ask for!"
We responded:
"Thank you for the awesome review Brianna! Please feel free to stop by or give us a call anytime! We are open 9-6. THX!"
D Thoms
March 18, 2023
5
out of
5
rating by D Thoms
"I was passing by the agency even though I wasn’t a customer they treated me with kindness and respect. Crystal helped me by explaining how different policies work. I would highly recommend checking out this location."
We responded:
"Thank You for your kind words. If you have any questions and or concerns regarding any insurance policy, please feel free to stop by and/or give us a call anytime. We are open 9-6! We will be more than happy to review and advise. THX!"
Tom Aura
March 18, 2023
5
out of
5
rating by Tom Aura
"I don’t have State Farm in California but Crystal helped me find my ID cards when passing through the city. She didn’t have to go out of her way to help but I’m glad she did. She also helped me set up my State Farm online account to be able to find my ID card’s electronically as well. Very great help during a time of need."
We responded:
"Hi Tom, thank your for kind words. State Farm has over 19,000 locations throughout the USA. When traveling, please feel free to stop by any of our locations for help and or advice."
M. M.
March 31, 2022
5
out of
5
rating by M. M.
"Great service. Location is in the mall not in the foodmaxx shopping center."
We responded:
"Hi, thank you for your review, we are here to serve you 9-6. THANK YOU."
Jacob Abel
October 20, 2021
5
out of
5
rating by Jacob Abel
"I am a mortgage professional, and work with Insurance agents in a very different capacity than most consumers. Some agents will go above and beyond for their direct customers, but few are like Rey who takes this a step even further. He understands that serving his customer also includes working directly with third party companies like mine to help borrowers achieve their home financing needs. Finance is quick paced, and every second counts, often being the difference between a loan closing or not. It is often unseen work, but without thanks or promise of more business from the immediate client, Rey is professional, quick to respond and easy to work with. Because of his efforts that most people will never even see, you can be assured that if you work with Rey Zagal, you are working with an insurance agent who will make sure you are taken care of every step of the way."
We responded:
"Dear Jacob, Thank you so much for your wonderful 5-star review! I truly appreciate your feedback and am thrilled to hear that you had a positive experience with my services. Helping clients achieve their mortgage goals is my passion, and it's rewarding to know that I was able to assist you effectively. If you ever need anything in the future or have any questions, please don’t hesitate to reach out. Thanks again for your support! Best regards, Rey Zagal Agent State Farm Insurance"